Google Rating
4.6
Based on 291 reviews
Paul's Auto Repair, LLC
4.6
Ian Rico
1712948398
These guys are the real deal. Honest, kind, and looking to fix whatever issues your car may be having! Cannot recommend them enough!
Charles Collins
1712678497
I recommend Paul's as they are very professional and courteous during my recent repair. Cost was what I was told from the jump and they dealt with the warranty company from start to finish. Only reasons for 4 instead of 5 stars was it took a bit longer than initially talked about and not sure how I went from a full tank at drop off to 1/4 tank is a little baffling. Other than that, I will use them for all future repairs.
Joseph Clough
1712323425
Great job by Paul and his team! I was getting ready for my next route of contracts and the Alternator went out. They swiftly put together my after warranty and got done just in time for me to leave. Thank you again!
Martin Soto
1712176868
Honest, and friendly. Amazing customer experience since the moment I called. I used to work at a dealership for my car and they quoted me the exact same things that my dealership told me, yet somehow the charge came out less at this shop, Vs my dealership (which included my employee discount) somehow.
Mary B
1712090700
What a great team of professionals!From start to finish... excellence at its BEST. Greeted with a smiles and helpful and friendly faces. Provided me with a ride home and picked up by two friendly gentlemen. They explained the inspection, worked diligently to get me back on the road on time. Brian was outstanding. He demonstrated that he loved his job and the people he works for. Which means allot about the company. Picked up my car and the interior and front lights were clean! Thank you Brian Paul Sr Sandra and the others ( forgot names) and Paul Auto Repair. I have found my go to place for my auto repair. AAA+
Alexei Kryvda
1711599294
Excellent service and very nice and helpful staff. We were passing through and our car didn’t want to take us, it started making very loud noises, smoking, etc. Later we found out that the problem was with the generator, but not only with it. We went into the office and explained that we had another 60 miles to go home and our children were due back from elementary school, but we had just moved to a new city and we didn’t have any friends there. Despite the fact that there were many clients, we were immediately accepted. By the way, before this, we stopped at several other services in the area and there were stone faces there. But the guys at Paul's were very friendly, they saw how nervous we were. Unfortunately, the repairs had to take some time, they honestly warned us about this, because they remembered our children. And do you know what they did then? They just gave us their car so we could get home on time! It was very cool! We managed to get to the children on time! Thank you guys for this! Thank you for the quick and high-quality repair, excellent service, and friendliness! You are amazing!
john szymkowicz
1711075169
This was my second time coming to Paul's . My first visit here involved front end work costing over 2k. Honestly I thought it was a bit pricey but I read excellent reviews about this place and took a chance and had them do the work . They did a great job ! I was impressed by the fact that the mechanic wasn't happy with the alignment the had received on my vehicle and brought it back to get it right . They also follow up with text messages to ensure you are satisfied with the work they did . Nobody does that .So my second visit was just an oil change and tire rotation . The mechanic found a small problem with a vacuum hose and also recommended strut and sway bar replacement on the rear end of my vehicle and a couple of filter replacements. After a coupon and a rebate check , the oil change and tire rotation and repaired vacuum line came to $122 . The quote for the other work was $1700. Again I think it's a little pricey. There's no doubt this place has great customer service and they do excellent work they stand behind. I wish they were a little easier on the wallet.
Edward Carcia
1711034734
The experience I had with Paul's was very good it was short notice I called up went down there to talk to them but what would you do drop my truck off the following morning they gave me a ride back but it was done they picked me up and they're going to be doing all my diesel truck fuel filters when I need them done and the price was rather good I do recommend them to friends
Sheila EL-Amin
1710165316
Great auto service, the team knows exactly what do. I recommend any car troubles, call Paul's Auto Repair.
Cindy Woodman
1709567820
I would totally recommend Paul’s Service. They are upfront with quotes, do the work on time and willing to work with you. Best ever
carlos brown
1709238308
I believe that Paul automotive is one of the best shop in East Hartford ,I have been to others in and around east hartford and the service is not like Paul automotive ,I took my Toyota 2012Rav4 for service for struct and brake issues I made an appointment and when I get there Sandra at the front deck get me into a loaner car and I was out of there in minutes .She call me later to update me about the issues with my brakes ,calipers and Roters . My vehicles felt so different with this new repair Job and there is a 36 months warranty plus discount as a triple A membership.
DaSade account
1708960017
I brought my car in in the morning and they finished all the work by the end of the day. I am beyond pleased.
Aleisha Velez
1708636652
I just got my car back and it feels brand new again!!! I had a broken control arm that I didn't even know I had until I dropped it off but had felt the shaking for a while when driving it... it was overdue for an oil change and we are traveling with it soon so it needed a transmission fluid flush and it had 3 bad tire pressure sensors... Paul's team worked with me and my warranty service company and not only saved me a TON of money but got everything done in 1 day (dropped off yesterday, ordered parts yesterday, did all the work today, picked up today). They even shuttled me to work from their shop yesterday!!!! I've had so many issues with this car and the dealership I bought it from and didn't feel great about the second dealership I started bringing it to... Paul, Jr. and Sr. and Sarah and Sandra made me feel so welcome and promised to take good care of me and my car, which in turn takes good care of my family and that means more to me than anything else! THANK YOU all so so much for sticking to your promise and taking care of my car and in turn me and my family !!!! I think I found my new mechanic outside of the work my husband can do!!! 😁🚙🔧🪛🔩🧰
ambros
1708100294
Absolutely amazing service. I came in with a Catalytic problem but ended up with new breaks, front exhaust, gaskets the whole 9 yards. Was in the shop for 4 days and got it done. Car runs amazing.Staff is amazing, super friendly, responsive and reliable. Even though it was a pricy fix, it's worth every penny.
Celly Roma
1707163420
They’re very friendly they took me last minute for a flat tire told me exactly what I needed. Offered me a ride back home so I didn’t have to wait they even had free refreshments while I was waiting and a affordable finance option
Mairead Carney
1706022353
They were super friendly, fast, and efficient. I definitely will be going to Paul's next time I need car work done. Would 100% recommend.
suzanne k
1705931725
Absolutely great service, they fixed my 1999 Jeep Cherokee( with over half a million miles) and it runs like a top. She needed quite a bit of work and they were extremely understanding as to why i wanted to keep her going. i highly recommend Paul's Auto for all your vehicle's needs .
Angela Cumberbatch
1705344974
Great work and excellent customer service! The best windshield wipers I’ve ever purchased ❤️
chris trudel
1705336485
Brought my GMC in for an electrical issue that another shop failed to correctly diagnose and they found the issue quickly and and kept contact with me throughout the process. Would absolutely recommend Paul’s Auto to friends and family
Heather Goodman
1705278205
I brought my truck in a little while back to have its exhaust pipe replaced, and they did a great job! Everything went smoothly, and they even let me know about other things I should have fixed when I can. I'll definitely bring my tuck back here if it needs more work done.
Matt Walton
1704404490
Went to Paul’s by chance for a few very rusted screws in my license plate that I was unable to remove myself. Paul personally came out to remove them and did not even charge me for his time. If that does not speak to the kindness and helpfulness that is provided by Paul’s auto repair, I am not sure what will. I will be returning here for any future car problems that I encounter. Thank you Paul.
Lori Wilson
1704305656
Someone tried to break into my beautiful vehicle I was very upset my insurance sent me to one of their shops and they sent me away said they weren't certified to handle my vehicle.I googled who would be certified to fix my vehicle and Paul's Auto popped up I called and I was very upset and the lady that answered the phone was so kind friendly and professional and told me that they would take my vehicle right away. That made me less upset less worried less stressed when I arrived they were nice professional and got my vehicle done in a timely fashion and it looks perfect like nothing ever happened I recommend Paul's Auto they are very good at what they do.Thanks again Paul's Auto for a great job well done 😊
Billy Priddis
1703572152
Brought my car to them for a diagnostic check. They did a very detailed analysis then showed the most important things that needed to be fix, gave estimates on the prices, and gave me a print out of the things needing to be fixed. It Took longer than I had wanted but seeing how they managed to fit me in the same without an appointment I was very pleased and will return to them to complete the work needed.Over the next two weeks after posting the initial review I took my car back to Paul's Auto for some much needed repairs. The car now runs great. I forgot to mention previously that they offer rides to and from wherever you need to gò while your car is being worked on.
Jeanne Rogers
1702648069
BEST AUTO REPAIR SHOP EVER !!!I was in Hartford for the weekend( I live in Maine).My car would not start( was not a battery issue) on Monday morning. I randomly called Paul’s after googling for close auto shops…BEST CHOICE EVER!!!From the initial phone call, to the first encounter after being towed there,to the explanation of the problem, to the final resolution of the problem…The repairs were complicated and this shop did EVERYTHING to make a bad situation better for me ( being so far from home)The work was excellent!The people are phenomenal!And on top of the incredible repairs, my car was cleaned to spotlessness- looks like the interior of a brand new car.I cannot say enough about Paul’s.I have never had such incredible service to my car, nor met such great and kind people in an auto shop.My only regret is that they are not here in Maine!If you need auto service, don’t look anywhere elsePAUL’S AUTO REPAIR— BESt CHOICE EVER!Jeanne S ( Portland, Maine)
Edrick Murrellsr
1702506056
Took my volvo s60 to Paul they did a excellent job, very nice customer service I recommend Them.
Kay Kay
1701366076
Hands down, the best experience I’ve ever had at any shop. Not only did my car feel brand new when i got it back, but every person working there was extremely kind. Nobody likes bringing their car to the shop but the free chips and nice employees made it all worth it. Thanks again to everyone who helped me out. 🙂
Amy Grimm
1701211573
They do the work they say they are going to. They go out of their way to find parts that your car needs. The staff is very friendly. They are willing to work with you.
MIke the FordGuy
1700234320
Paul's upgraded my '96 F150 A/C system from R12 to R134. The work was done well and done the same day. The price was reasonable, a good experience from start to finish. I'll certainly recommend Paul's for anyone needing A/C repairs.
Joshua Roson
1700152792
My dodge charger was leaking oil and Paul’s auto repair was very prompt and friendly. They communicated with me throughout the process and I had my car back in no time. Overall great service.
Nadim Tarabishy
1699885907
I contacted Paul's Auto for a headlamp repair / replacement on my Lincoln. Their receptionist and team were very friendly and provided a reasonable estimate for the work. There was initially a short break in communication and a little confusion over the exact part that would be needed ; but the end result was that Paul's Auto more than made up for any perceived inconvenience by going above and beyond anything I have ever experienced or would ever expect from a repair shop.Kyle & the team were overly generous in their final repair of my car. Very, very customer oriented business. I will return.
Shawn Brennan
1699642707
Highly recommend! Arrived there by chance. Check engine light came on while driving from NJ to Maine (I had to get there same day). I got off highway and by a stroke of luck first place I saw. They were incredibly nice, knowledgeable and helpful. In under three hours they got me back on road and on to destination, Telling me what they were doing every step of the way. I'd give them 10 stars if I could. The only downside is not living locally and being able to take advantage of this business on a regular basis.
Laura Murphy
1699011932
Paul's did a great job fixing the suspension parts and brakes on my 2008 santa fe. I will definitely go back to them for all my car needs. Already referred my daughter for her next oil change.
Sandra Hallmark
1698925772
Can’t say enough about the service and knowledge of the people that work at Paul’s from Sandy who greets you a smile and a friendly hello to the mechanics that repaired my vehicle.Car needed new ball joint-axle-control arm both sides-sway bar links both sides and more I am just so lucky they were able to repair all that and more.They are honest can’t get better than that in today’s world!! Great work and Thank you that is truly a 10 And more
M John
1698867186
The staff at Paul's is truly outstanding! They were in constant communication with me throughout the entire process and went the extra mile by checking on my puppy's well-being following his surgery. I am genuinely impressed by the exceptional level of customer service they provided and the top-notch car service they delivered. It's rare to find such dedication and care from an automotive service provider, and I can't express my appreciation enough.
Anonymous
1698814497
A+ Treated my family beyond well. I truly felt they weren't above and beyond other shops for a cheaper price. Can you believe they gave us a rental for a day. My vehicle is a 2008. It's not like I bought a new car from them. They really treated us good. Yes of course I had a repair bill but who else would say Hey just use our car for free.
Gregory Hughes
1698783752
Have a saab 9-3 aero needed work. Everyone was very detailed when explaining things an the woman at front desk was beyond amazing thanks 4 everything!
Facebook Rating
5.0
Based on 16 reviews
Paul's Auto Repair LLC
5.0
Rebecca Cunningham
1705811282
This call for celebration, I put it upon myself to celebrate and dance endlessly with profound happiness to appreciate Mrs Helen Karen for the great job done. I started trading with her and watched my profits grows on a daily basis with her amazing skills And good brokerage, I made a withdrawal without being charged a fee. I'm really indebted and Grateful for your good work and service WhatsApp: +447925258162
Email: helenkaren443@gmail.com
https://www.facebook.com/helenkaren443/
Email: helenkaren443@gmail.com
https://www.facebook.com/helenkaren443/
Itz On Top
1696206919
Certainly, Mrs. Beth Abrams appears to be an outstanding account manager, and I'm pleased to share her commendable services with others. Her reputation for trustworthiness and the ability to achieve rapid results is truly noteworthy. I could never have anticipated that my initial investment of $700 would grow to an impressive $8,000 in just five days. Mrs. Abrams, you are unquestionably a blessing, and I'm committed to recommending your services to everyone I know. Your expertise has brought countless smiles to my face. To embark on a journey toward financial success, I encourage you not to hesitate in reaching out to Mrs. Beth Abrams. You can contact her through the following means:
WhatsApp: +1 (551) 242-2427
Email: bethabrams85@gmail.com
WhatsApp: +1 (551) 242-2427
Email: bethabrams85@gmail.com
Tinyiko Makhuma Deli
1685367151
I have never been this progressive on my trades before, but with the help of Mrs Kathy Lien have gained good profit. I can withdraw profit also. Recommended forex trader. They've got profitable offers, Good to deal with. They are friendly, nice, and skilled in the forex market. Every month, I am getting fair returns on my investments. Overall, I had a great trading experience. I'm very satisfied with these platforms, customer service, pricing, signals, and everything. Been trading with her for a long time and I'm keeping the services. I made huge profit $15,000 weekly with just a $1,256 capital Thank you and may God reward you for the good works Contact Mrs Kathy Lien
Email; kathylien466@gmail.com
WhatsApp:+1 856-895-1549
Email; kathylien466@gmail.com
WhatsApp:+1 856-895-1549
Annette Christine Paisley-Corrigan
1614718003
They were very friendly and gave great service- they have a wonderful costumer service area that is stocked with snacks, soda, coffee and more if you decide to wait and even offer customers a ride home if they can’t wait- highly recommend
Steve Obrycki
1526700330
Outstanding experience. Good people providing great service at fair price. Would absolutely use again. Outstanding family business!!!
Alicia Kay Sobczynski
1506112353
Fabulous place to bring your car! The guys there are so nice and helpful, I have been going here for over 2 years now. They are honest and very knowledgeable!
Curtis Taylor
1500403432
I am new to the Paul's but now that I have found him, he will be my only mechanic I have and 81 Oldsmobile Cutlass that I inherited from my parents. I wanted to refurbish this vehicle in their honor. I tried many places, over five years new remanufactured engine and countless other repairs. Nothing worked. All I received for my effort more bills and excuses happy to say after Paul worked on it and straighten out the shoddy work that others had perform the car is running great. If you want an honest and knowledge shop look no farther than Paul's auto.
Nicholas D. Astorino
1484150738
Very professional, knowledgeable and friendly team that was easy to work with. Highly recommend these guys. Thanks Dan for the new Ariens 24" EFI!
Damien Gardner Lmt
1472515306
Had my car serviced here not once but twice and both times they exceeded expectations. Not only did they pin point the problem in no time, but they also took the time out to explain thoroughly what the issue was to begin with as well as how they would go about fixing it. It's a good feeling knowing my car is in the hands of a mechanic I can trust! Thanks again Paul!
James Santy
1472322002
I had my husqvarna lawnmower in for a tuneup.They did a fantastic job very good price and done in a very timely manner.Keep up the good work.I will be recommending Paul's Auto Repair to all my friends and family.
Karen Elbe
1451154952
if you're looking for an HONEST mechanic who is also a GREAT mechanic, you just found him!! thanks, Paul, for taking such good care of my mom & me!!
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Yelp Rating
5.0
Based on 11 reviews
Paul's Auto Repair
5.0
Maya K.
1712678156
They are nice people and you can tell they are family-oriented. They are good mechanics because they fixed my car but even before they fixed my car I knew...
Suzanne K.
1709897676
so my half a million mile jeep decided to give up her clutch.. i brought her back to Paul's to have her repaired.. ( a few weeks back Paul's Auto took care...
Robin B.
1708699341
I've had two vehicles repaired by Paul's and I can't recommend them enough! They have been extremely accommodating and go above and beyond to ensure quality...
Smokey T.
1696492849
Pay attention everyone.My Ford Explorer broke down and unfortunately I wasn't able to get it into my dealer to have it looked at right away.Now I had to...
Katie R.
1688044980
My son and I were on a road trip when my tire pressure indicator went on. I wasn't sure if there was a leak and didn't want to drive an extended time with...
Subanny B.
1682575051
I have been to Paul's twice for my Mercedes to get checked. Both times, the service was impeccable. They are all very friendly and approachable. I feel...
Anthony B.
1679315170
The people at Paul's auto are rare indeed, they make you feel like family and not just another paying customer. If your has to stay for a few days they...
Ashley M.
1655826020
My family and I were on vacation when the car broke down. Paul and his team had us in first thing as soon as they opened, diagnosed within an hour and back...
David D.
1518785118
Paul's Auto was a positive experience, as far as auto repairs go anyway. We had an engine issue that ended up including a new timing belt on our Honda...
Devin K.
1513353288
I brought my 07 Silverado to Paul's for the first time about 4 years ago. I had a multitude of problems; however, I could not afford to fix all of them at...
Rachel F.
1488370156
Best costumer service ever ! I've had a pleasure of doing business with Paul and Paul Jr ! I was recommended and I was not let down they were honest, quick...
Tom X.
1425096757
I was searching for a snowthrower to replace my 10 year old one that was hard to start and the starter kept breaking. Since we had a lot of snow this year,...
Max G.
1389029714
We recently had Paul's Auto Repair (and Power Equipment) fix our snow blower, when it would not operate the day after a snowstorm. It is an 8HP 24" 2-stage...
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